Student Success Team

Need to Speak with a Student Success Advisor?

Advising is available via email and drop-in Zoom advising, Monday to Friday, 9AM to 5PM! We can help with course planning, GPA calculations, SFU Transfer questions, program change questions and more but please note that advisors cannot help with enrolment related questions. Please click on the poster below to enter drop-in advising session.


Get to know your advisors!

Student Success Advisor A little bit about me!
cayleigh-headshotCayleigh Olson Hello, I’m Cayleigh! I love brunch, pineapples, and meeting new people! I love working at FIC because I get to spend my days supporting students like you on your journey. If we haven’t connected yet, please reach out – I’d love to get to know you!

Languages spoken: English

EbruEbru Ozturk Hi, my name is Ebru. I graduated from UBC with a Master of Arts in Education. I have worked extensively in supporting international students in higher education through cross-cultural and linguistic exchange across Turkey, USA, and Canada. I am passionate about education and the power of global human connections.

Languages spoken: English and Turkish

YansiYansi Liang Hi, my name is Yansi. I graduated from University of Victoria with a degree in Psychology. I love assisting international students with the transition to Canada and onto SFU, as well as becoming part of the FIC community. I love art, music, and anything exciting!

Languages spoken: English and Mandarin Chinese

ShazmeenShazmeen Pirzada Hello! My name is Shazmeen. I started my journey as an FIC student and recently graduated from SFU in Health Science. I am passionate about building connections and helping others. I would love to support your transition to SFU and anything else you want to talk about!

Languages spoken: English, Urdu and Hindi

jacinda-headshotJacinda Wijaya
Student Success Coordinator
Hello! My name is Jacinda but most people call me ‘J’! I love all things nature, food, sleep and animals. I graduated SFU with a BA in Psychology (minor in Counselling and Human Development). I found my passion in helping, empowering and supporting individuals through their challenges as well as celebrating their successes! Let’s chat!

Languages spoken: English and Chinese (Proficient)

ShannonShannon Mayhew
Student Success Manager
Hello, my name is Shannon! I love travelling, reading and being able to create memorable experiences! I graduated Queens University with a BA in Geography and a minor in French. I really enjoy helping people navigate through life and being part of transformative journeys that international students go through. Come say hello!

Languages spoken: English and French (intermediate)